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205 Pointes North Inn

205 Pointes North Inn

2 Bedroom(s)       2 Bathroom(s)       Sleeps 6       Add to favorites

Now accepting reservations for our Summer and Fall 2024 Season!

Reserve a 7-night stay and receive 15% off! Book a 4 - 6 night stay, receive 10% off. No code needed. The rates will automatically adjust in the quote.

Valid May 24, 2024 to October 31, 2024. Promo may end at any time, based on availability.

Pointes North Inn is one of Charlevoix's unique condominium suites that book like a hotel room. Book for the condo's privacy, stay for the hospitality. This beautiful spacious condo has two king-size bedrooms and 2 full baths. There is a beautiful full kitchen with an island. There is a small stove, cooktop, conventional oven, microwave, dishwasher, and refrigerator. Cable HD television is in the living room and bedrooms. Next to the deluxe-extended living room is a four seated dining room table that looks out at the balcony. This condo has a privately-coded, secure, high-speed Wi-Fi connection. Cable HD television is in the living room and bedrooms

Pointes North Inn has high-speed Wi-Fi throughout the building and coin-operated laundry on the second floor. The lobby area has seating which overlooks the heated indoor/outdoor pool. The inside section of the pool is open year-round, while the outside section is closed off October to May. All this, just a stone's throw from Charlevoix the Beautiful downtown.

Amenities

combination tub/shower:
jetted tub:
king:
shower:
toilet:
tub:
autumn foliage:
bay/sound:
churches:
cinemas:
coin laundry:
festivals:
forests:
marina:
pond:
restaurants:
water parks:
winery tours:
fax:
Child's Highchair:
Books:
DVD Player:
Satellite / Cable:
Television:
Video Library:
Air Conditioning:
Clothes Dryer:
Elevator:
Fireplace:
Fitness Room / Equipment:
Hair Dryer:
Heating:
Internet:
Iron & Board:
Linens Provided:
Living Room:
Parking:
Telephone:
Towels Provided:
Washing Machine:
Coffee Maker:
Dishes & Utensils:
Dishwasher:
Kitchen:
Microwave:
Oven:
Refrigerator:
Stove:
Toaster:
antiquing:
beachcombing:
bird watching:
gambling casinos:
outlet shopping:
paddle boating:
photography:
scenic drives:
sight seeing:
sledding:
walking:
ATM/bank:
fitness center:
groceries:
hospital:
laundromat:
massage therapist:
medical services:
Downtown:
Lake View:
Bicycles:
Boat:
Deck / Patio:
Golf:
Kayak / Canoe:
Lawn / Garden:
Ski & Snowboard:
Communal Pool:
Heated Pool:
Indoor Pool:
bedroom:
full:
shower:
basketball court:
fishing:
fly fishing:
freshwater fishing:
golf:
hiking:
hunting:
ice skating:
pier fishing:
roller blading:
sailing:
scuba diving or snorkeling:
skiing:
snorkeling:
sound/bay fishing:
surf fishing:
surfing:
swimming:
water skiing:
wind-surfing:
children welcome:
non smoking only:
pets not allowed:
Events Allowed:
Minimum Age Limit for Renters:
Weddings:
Full Kitchen:
Refrigerator:
Coffee Maker:
Microwave:
Toaster:
Cookware:
Cooktop:
Oven:
Air Conditioning:
Ceiling Fans:
Linens:
Washer & Dryer:
Ironing Board:
Complimentary Wi-Fi:
Jacuzzi Tub:
Nearby ATM:
Nearby FedEx:
Nearby Bank:
Area FitnessCenter:
Nearby Medical Services:
Nearby Grocery:
Movie Theatres:
Golf Course:
Retail Shopping Nearby:
Performing Arts Center Nearby:
Art Gallery Nearby:
Deck:
Balcony:
Shared Pool:
Near Beach:
Close to Town:
Within 10 Miles of a Beach:
DVD Player:
HD Cable TV:
High-Speed Internet:

Gueststream

Guest Reviews of 205 pointes north inn

Charlevoix , MI

Great place to stay!

It was a very cute and clean place located in downtown Charlevoix!
5 out of 5 stars

Charlevoix Venetian!

Review by Michael G.
Everything was perfect, staff was always there to help. Look forward to bringing family here for years to come.
5 out of 5 stars
Manager Response:
Thank you, Michael, for this wonderful review. Venetian really is something special and it's so awesome to know your family enjoyed Pointes North, Charlevoix and Venetian to the max! We look forward to hosting your family for years to come! 🙂 Sincerely, Pointes North Inn Management Team

Charlevoix Delight!

These lodgings were in the perfect location in the middle of the charming downtown making many destinations walkable. The condo unit was quite comfortable and well appointed oh, and clean. Staff were most kind and friendly and rate an A + for sending me a piece of jewelry that I had left behind! It wasnt expensive but, it had great sentimental value. (It had fallen out of my travel case.) Thank you for a wonderful stay!
5 out of 5 stars
Manager Response:
Hi James! We are so glad you enjoyed your stay in Charlevoix, thank you for the 5-star review! We are thankful also that we discovered your special bracelet and could get it back to you right away! We hope you will visit us again in the future. Sincerely, Pointes North Inn Management Team

Nice location and condo

Condo looks just like pictures. Great showers, beds and location. Would definitely stay again. Walked to beach and downtown shops. Condo is right next to drawbridge.
5 out of 5 stars
Manager Response:
Hi Janessa! Thank you for the review, we are very glad to hear that you enjoyed our property and wonderful location so close to downtown Charlevoix! We hope you all will come visit us again! SIncerely, Pointes North Inn Management Team

Nice place

Review by Teresa S.
This 2 bedroom condo is very clean. The kitchen has all the dishes you need, the beds are very comfortable. We enjoy staying here.
5 out of 5 stars
Manager Response:
Thank you Teresa for the fantastic 5-star review! We are so happy that you enjoyed your stay in Charlevoix, we hope to see you again!! Sincerely, Pointes North Inn Management

Highly recommend!

Nicely appointed, excellent amenities, great location, excellent communication, good value!
5 out of 5 stars
Manager Response:
Hi Denise! Thank you for the awesome 5-star review! Our property is perfectly located to enjoy Charlevoix's downtown area and we agree, a two-bedroom condo with a kitchen in the heart of the action is absolutely a great value!! We look forward to seeing you back again!! Sincerely, Pointes North Inn Management Team

wedding weekend

as a senior would have liked hand holds in tub area and floor of tub was slippery. Longer pulls on fan/light in bedroom, hard to reach. Was a very nice place overall as we did see 2 other units from our family staying. Staff was very friendly and very helpful. would stay here again if the opportunity arises. thanks for everything.
5 out of 5 stars
Manager Response:
Hi Patricia, Thank you for the helpful recommendations, we will be sending your comments along to the owners of that unit. We hope you do get an opportunity to visit us again in Charlevoix! Sincerely, Pointes North Inn Management

Another fantastic stay!

Review by Hilary C.
We love the rooms and the comfort they offer. We were stuck in Charlevoix due to weather. Although we were ready to end our vacation, we were happy to stay at the Pointes North Inn. I would recommend additional blankets in the room. We found one, but a few would have been greatly appreciated.
4 out of 5 stars
Manager Response:
Hi Hilary! Thank you for the review, it was great to have your family for a last minute stay! While we do only provide one extra bedding set for the pullout couch, we are happy to provide additional to guests upon request. If there is anything additional you may need, please just let us know, we are here for you! Looking forward to seeing you again in the future. Sincerely, Pointes North Inn Management

Girls weekend

Comfortable, great location, easy check in process. Would book again.
5 out of 5 stars
Manager Response:
Hi Tania, Thank you for the 5-star review; we appreciate you choosing Pointes North Inn for your girls weekend! Looking forward to having your group back again! Sincerely, Pointes North Inn Management

Overnight

Condo was nice, clean and in a good location. Very attentive staff. 2 suggestions: Need Enough REGULAR offer to make a pot for 4 people. Need a stopper for hot tub. It wasn’t usable.
4 out of 5 stars
Manager Response:
Hi Nancy, Thank you for staying with us at Pointes North Inn and for your feedback. We are sorry that we didn't provide enough coffee for all members of your party; in the future, we will be sure to provide extra and please know you are always welcome to stop at the front desk for more. Thank you for bringing it to our attention that we missed the stopper in the jacuzzi tub; that has been corrected and it is all ready for future enjoyment. Have a wonderful winter; we hope to see you back in the future! Sincerely, Pointes North Inn Management

Girls birthday weekend

Review by Kathy S.
Love it. Second time we stayed in this unit
4 out of 5 stars
Manager Response:
Hi Kathy, Thank you so much for staying with us again! We were delighted to see your great group of ladies and hope to have you all back again next year! Sincerely, Pointes North Inn Management

Fall outing

The bed was comfortable.The very small Kitchen had all the essentials.Comfortable.One concern, there was a water spot in the ceiling of the downstairs bedroom. Did the Tub upstairs leak.
4 out of 5 stars
Manager Response:
Hi Paula, Thank you for the feedback. I am glad that you found your unit comfortable and all that you needed inside. I understand your concern about the water spot; I will be sure to share this informations with the maintenance team. Thank you again for staying at PNI. I hope that we will see you again in the near future. Kindly, Autumn Adams- Portfolio Manager

Excellent accommodations near downtown!

Review by Nora B.
We loved our stay! The staff are wonderful and helpful, the room was clean and well appointed. The location is ideal to walking downtown as well. We’ll be back!
5 out of 5 stars
Manager Response:
Hi Nora. Thank you for your 5 star Review as well as your kind words. We are so glad that you enjoyed yourself and look forward to seeing you soon. Charlynn

Group Wedding Lodging

Perfect location to everything we needed. 205 has the best updated amenities.
5 out of 5 stars
Manager Response:
Hi Jeff, Thank you for your 5 star Review and for allowing us to be apart of the special day. We look forward to seeing all of you back soon. Charlynn

Home away from home

Review by Patricia B.
You have the best, friendly, helpful staff. Already looking forward to our next visit with you.
5 out of 5 stars
Manager Response:
Hi Patricia, Thank you so much for the kind words and the 5 star review. We love where we work and our beautiful town. I agree our TEAM is awesome! We look forward to seeing you again soon. Charlynn

wedding at castle farms

Just wanted to say what a nice vacation we had in Charlevoix, and what a prime location the Pointes North Inn was. The location was superb, between the proximity to the water and all the shops and restaurants it could not have been better. The pool was nice to cool off in, and the unit was spacious, clean and very comfortable. All the amenities of home. The very best thing about the vacation rental was Heather, she was kind, outgoing, remembered our names and was so helpful with restaurants and things to do (and not do)she made us feel like we were at home. Please let Heather know she is a true asset to your company and the property.
5 out of 5 stars
Manager Response:
Hi Renee, WOW thank you so much for the 5 star Review! We are so glad that you enjoyed your stay with us at Pointes North Inn and your visit to the area. We could Not agree more with you about Heather! She is fantastic and we truly appreciate her knowledge of the area and her passion shines through in everything she does. We look forward to seeing you guys back soon. Charlynn

Mother Daughter Getaway

Great location, helpful staff, cute condo, comfortable beds! The condo was cozy and clean. Restaurants, Lake Michigan, and shops are all within easy walking distance. It's a short drive to Petoskey/Harbor Springs, multiple wineries, the Mackinac Bridge, and Traverse City.
5 out of 5 stars
Manager Response:
Hi Lori, It was so nice meeting you and your daughter. We are so glad you enjoyed your stay with us and our town. We hope you will come visit us in the fall for the incredible colors. Charlynn

Weekend getaway

Had a great time. Nice and quite area. Was here with my family for a friends wedding. Would love to come back some day during the summer as I’m sure there is much more to do.
5 out of 5 stars
Manager Response:
Hi John, We are so glad you enjoyed your stay with us. We'd love to have you back! Summer in Charlevoix is amazing. Days are filled with lots of music, boating, and shopping. Charlynn

sister trip

Condo was as presented. Very well equipped. Great location.
5 out of 5 stars
Manager Response:
Leigh, Thank you for your review. We are glad you enjoyed your time with us. Charlynn

Weekend Wedding

It was a great place to stay..clean, cozy and very comfortable.
5 out of 5 stars
Manager Response:
Linda, Thank you for your your 5 Star Review. We love that you enjoyed your stay with us! Hope to see you soon. Charlynn

Great Place to Stay

Review by Albert K.
Check in was easy and all were friendly and helpful. From the time I reserved the property to the time I checked out, the property management company kept me informed and made the entire process easy. Thank you! Fantastic location for all activities, whether walking to town for dinner (lots of good places to eat) or driving to nearby Petoskey or Traverse City. The first thing I noticed was how clean the condo was! The beds were very comfortable and the place had everything we needed during our stay. Looked just like the pictures. Very quiet building, but the air conditioners in the unit are rather noisy. We really enjoyed our stay and would definitely stay again!
5 out of 5 stars
Manager Response:
Hi Carolyn, We are so glad that you enjoyed your time with us and to the area. We hope to see you again soon. Charlynn

Loved Everything About IT

Clean, cozy, great location
5 out of 5 stars
Manager Response:
Hi Nancy, Thank you for the 5 star review, I am so glad that you found your stay clean and comfortable, making our guests feel at home is one of our greatest pleasure. I hope that you got your next trip booked at any of our locations. Please contact a Northern Michigan Escapes team member for any assistance you may need. Kindly, Autumn Adams, NME Team Member

Fantastic location, very clean and friendly staff!

Fantastic property. Two blocks from downtown restaurants and shopping. The staff was very friendly and the condo was clean upon arrival.
5 out of 5 stars
Manager Response:
David, We are so happy to hear that you enjoyed your stay with us! we hope to see you back very soon! Thank you, Brandi McPherson Pointes North Inn General Manager

Another enjoyable visit to beautiful Charlevoix, Michigan

Review by Patricia B.
The Condo is on a busy, main road, but, good location for walking distance to: beach, sunsets, lighthouse, streets with historic homes and famous Mushroom Houses, great variety of restaurants, boat docks, ferry boat to Beaver Island, gift shops, clothing shops and a short drive to Beautiful Petoskey, Michigan.
5 out of 5 stars
Manager Response:
Patricia, We are so glad that you were able to enjoy some of the amazing things that Charlevoix has to offer! It was great to have you stay with us and we hope to see you back soon! Thank you, Brandi McPherson Pointes North Inn General Manager

Great family location

We had a great time staying here. It was walking distance with tiny children to downtown and we could watch the bridge go up and down from the balcony!
5 out of 5 stars
Manager Response:
Stewart, We are so happy that you and your family were able to enjoy your trip to Charlevoix! We hope to have you back soon! Thank you, Brandi McPherson Pointes North Inn General Manager

Wonderful Weekend Away

Review by Theresa H.
The room was exactly as pictured and a perfect get away for our large family (we rented the unit next door as well). The only disappointment was the lack of decent pans. We made a large breakfast each day and the pans were cheap and didn't cook well (ie...they were warped & burnt very easy - pancakes were destroyed). Thankfully, we were able to use the pans from the other unit to make sure we could have a good breakfast.
5 out of 5 stars
Manager Response:
Theresa, Thank you so much for your review! We are happy that you enjoyed your stay. we appreciate the feedback and we will make sure the pans are addressed. We hope to see you back soon! Thank you, Brandi McPherson Pointes North Inn General Manager

Great stay! Don’t hesitate

Stayed there for 2 nights in winter, great location in downtown. Checkin and out was easy, condo was spacious, clean and very comfortable. We were very happy with our stay.
5 out of 5 stars
Manager Response:
Julien, Thank you for your review, we are so glad that you enjoyed your stay! We look forward to having you stay with us again! Thank you, Brandi McPherson General Manager Pointes North Inn.

2020 Fall Color Trip

Our party of 4 absolutely enjoyed our stay at this place. It is very clean and happened to be next to the restaurant we planned to go to. It is also next to the river, it was so cool watching the bridge open and shut for a large ship to pass thru.
5 out of 5 stars
Manager Response:
Min, thank you for choosing Pointes North Inn for your Northern Michigan escape! Our location in relation to the Weathervane restaurant cannot be beat, a Stafford's property right at your doorstep. I am glad that you enjoyed what Pointes North Inn has to offer, your friend has excellent taste! Matthew T. Smith General Manager - Pointes North Inn

Weekend Stay

Review by Lisa G.
We needed a place to stay to attend a local wedding, and this place came highly recommended by a friend. The property was very conveniently located and accessible to restaurants, grocery stores, etc. right in the heart of Charlevoix. Unit 205 was very clean, updated, and we would definitely stay there again if in the area.
5 out of 5 stars
Manager Response:
Lisa, Thank you for leaving a review! Suite 205 is a prime example of what Pointes North Inn represents and aims to offer, luxury with a touch of home. I am sure that we will see you again. Thank you for choosing Pointes North Inn for your Northern Michigan escape! Matthew T. Smith General Manager – Pointes North Inn

Wonderful Stay

The condo was really nice. Centrally located and walking distance to downtown Charlevoix. The condo was clean and comfortable. Would stay here again.
5 out of 5 stars
Manager Response:
Kathleen, Thank you for your review! It is a pleasure having you here. Matthew T. Smith General Manager- Pointes North Inn

Short GetAWay

A great place to stay with a couple friends.
5 out of 5 stars
Manager Response:
Clark, thank you very much for the 5-star review! I am glad that you and your guests had enjoyed your stay at our Inn and what we have to offer. Thank you for choosing Pointes North Inn for your Northern Michigan escape! Matthew T. Smith General Manager- Pointes North Inn

Beautiful locale, stylish, needs a little more tender loving care

Review by Paul B.
The location of the property was excellent, with out-the-door walking distance to downtown, restaurants, stores, and water views. While the decor and furniture were stylish and well kept, there were some very obvious cleaning and repair issues that could very easily be addressed with not much effort to give you a 5 star rating, but because of the cleanliness issues we had to give a 2. The carpeting in the bedrooms was not vacuumed 2-3 inches around the edges and under the beds, visible dirt, dust, threads on the carpet and candy/food chunks visibly under the beds. The tub/showers had a lot of very visible mold along the tub edging, and the countertops and toilets needed to be deeper cleaned as there was dirt or residue along the edges and under the rim. The hand railing for the loft was dirty and sticky.The kitchen was clean (except for the waste can ..food residue in the bottom) and we appreciated the basic amenities. Suggested repairs --attach the screen on fireplace unit, it is not attached and falls off, touch up paint the wall that is marked up from the dining chairs.We would love to come back and give you a 5 star rating, if you can give just a bit more tender loving cleaning care to this property.
4 out of 5 stars
Manager Response:
Paul, thank you for leaving a review, we appreciate the feedback. Especially when it is as detailed as this, it really helps us fine tune the areas and individuals which need improvement. To be honest, I don't think I seen a breakdown as minutely descripted. Praise out of the way, I do apologize as it is not just a disservice to you as the guest, but to the owner as well. We push to have our rooms looking top notch by suggesting updates, but that only goes as far as the cleaning crew. I thank you for bringing this to my attention and will ensure that your next stay will get all 5's. Thank you. Matthew T. Smith General Manager - Pointes North Inn

Girls Weekend

Review by Melissa B.
The condo was beautiful and clean. The staff we’re helpful and friendly. So close to shopping and restaurants. Would definitely stay there again!
5 out of 5 stars
Manager Response:
Melissa, Thank you for giving us a perfect rating and for recommending Pointes North Inn to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Thank you for making Pointes North Inn your Northern Michigan escape! Matthew T. Smith General Manager - Pointes North Inn

Points North Inn

Review by Deb B.
Great location, cute up to date place and clean!
5 out of 5 stars
Manager Response:
Deb, Thank you for the review, we appreciate the feeback! Thank you for choosing Pointes North Inn for your Northern Michigan escape, we hope to see you again. Matthew T. Smith General Manager - Pointes North Inn

Great location

Review by Phyllis A.
Super place to stay. Convenient location on canal. Close to lakes, restaurants, shops and park. Good sized 2 bedroom suite. Plenty of room. Only thing missing was cupboard space to stote groceries. Will stay here again and would definitely recommend it to friends.
5 out of 5 stars
Manager Response:
Phyllis, Thank you for taking time to leave a review! We consider ourselves a "hidden gem" as the majority don't realize that we are here. With what we have to offer and our proximity to the downtown, you really can't ask for more! Matthew T. Smith General Manager- Pointes North Inn

Great condo in perfect location

Review by Katie R.
We really enjoyed this condo for our Mother/Daughter weekend in Charlevoix. It's right in the heart of downtown, so you can't beat the location. The condo was clean and in great condition. Would definitely stay here again.
5 out of 5 stars
Manager Response:
Katie, We loved having you and thank you for taking time to leave a review! Suite 205 is perfect for a getaway to Charlevoix with for a mother/daughter getaway. We look forward to seeing you again. Thank you for choosing Pointes North Inn for your Northern Michigan escape! Matthew T. Smith General Manager- Pointes North Inn

Great Charlevoix Location

In Charlevoix for a conference. Great location, very clean condo. Will definitely recommend to others.
5 out of 5 stars
Manager Response:
Carl, Thank you for the high marks! We hope to see you again. Matthew T. Smith General Manager- Pointes North Inn

North Pointe Inn, room 205

Review by Brittany B.
This was a great place to stay, one of the cleanest places ever and both my mother and grandmother (who are both clean-freaks) were thoroughly impressed. The condo is also beautifully built and decorated with accessible furniture and bathrooms.
5 out of 5 stars
Manager Response:
Brittany, I am very glad that you enjoyed your weekend getaway. We pride ourselves on cleanliness and love to see repeat customers. I imagine that we will see you again! Thank you for choosing Pointes North Inn for your Northern Michigan escape. Matthew T. Smith General Manager – Pointes North Inn

Excellent place

Stayed overnight in Charlevoix. This condo unit was such a pleasant place to stay. It was a wonderful size for us and 2 kids. The beds were comfortable, it was remarkably clean. The location is second to none! Thanks for a wonderful stay!!
5 out of 5 stars
Manager Response:
Alan, What an absolutely smashing review! I am glad that you enjoyed your stay in suite 205. Thank you for making Pointes North Inn your Northern Michigan escape! Matthew T. Smith General Manager - Pointes North Inn

Highly Recommend Condo 205

We have stayed in 205 Pointes North Inn 3 years in a row and have never been disappointed. The condo was updated this year. It is nicely decorated, the furniture and beds very comfortable, everything is very clean. The kitchen could use a few more pots and pans. My only real compaint is that management does not respond promptly to inquiries by email or voicemail. In person, the front desk is super friendly. The check in/out process is a breeze.
5 out of 5 stars
Manager Response:
Dear Carol, thank you for taking time to leave a review. I am glad that you love unit 205 as much as we all do, it really is a gem! I'm sorry that we had some hiccups in communication. We look forward to having you again! Thank you for choosing Pointes North Inn for your Northern Michigan escape! Matthew T. Smith General Manager – Pointes North Inn

Great home away from home!

Review by Kathy S.
We were so happy with our condo. Very comfortable, and well appointed. We definitely plan to stay there again next year.
5 out of 5 stars
Manager Response:
Dear Kathy, Thank you for leaving a review! Our pool offers just enough without taking up too much room for everything else that we have to offer! Suite 205 is a pristine example of what Pointes North Inn represents. I am sure that we will see you again. Thank you for choosing Pointes North Inn for your Northern Michigan escape! Matthew T. Smith General Manager – Pointes North Inn

Great Location - Super Comfy

Review by Carri K.
The location was perfect - everything in downtown was walkable. Great city for a weekend getaway.
5 out of 5 stars
Manager Response:
Carri, We appreciate you taking time to leave a review! I am glad that you enjoyed what Pointes North Inn has to offer. Thank you for choosing Pointes North Inn for your Northern Michigan escape! Matthew T. Smith General Manager - Pointes North Inn

Great Stay!! Perfect location.

Review by Wade H.
Our unit was clean and updated. Perfect location for walking everywhere in town. Beds were very comfortable too. Would definitely stay in this unit again should the need arise.
5 out of 5 stars
Manager Response:
Dear Jill, Thank you for leaving such a nice review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words. Matthew T. Smith General Manager - Pointes North Inn

Wedding weekend

Review by Coleen G.
Easy check in. Very nice desk clerk. Unit was very clean and cute. The location was perfect. Easy walk to the beach and the town. Very quiet stay.
5 out of 5 stars
Manager Response:
Dear Coleen, Thank you for taking time to leave a review, we love the feedback! I am certain that what we have to offer in addition to our location, are sure to bring you back. Thank you for choosing Pointes North Inn for your Northern Michigan escape! Matthew T. Smith General Manager – Pointes North Inn

Charlevoix 2019

Many family loved the room and the set up was very cozy for 4. The room was meticulous and everything was newer. The host had plenty of extras that made our stay very pleasant. Loved it!! Would love to go back!
5 out of 5 stars
Manager Response:
Dear Kathleen, Thank you for the absolutely smashing review! Suite 205 is an amazing room and I will pass your comments on to the owners. Thank you for choosing Pointes North Inn for your Northern Michigan escape! Matthew T. Smith General Manager – Pointes North Inn

Weekend wedding

Adorable condo! Very clean. Not much of a pool area but we were too busy anyway.
5 out of 5 stars
Manager Response:
Dear Jennifer, Thank you for leaving a review! Our pool offers just enough without taking up too much room for everything else that we have to offer! Suite 205 is a pristine example of what Pointes North Inn represents. I am sure that we will see you again. Thank you for choosing Pointes North Inn for your Northern Michigan escape! Matthew T. Smith General Manager – Pointes North Inn

Great Place To Stay

Review by Lynda H.
Unit was clean and nicely furnished but could use higher wattage light bulbs as living room area was dark in the evening. Mattresses were great, very firm and comfortable. Location was near everything. Would rent this unit again
5 out of 5 stars
Manager Response:
Dear Lynda, Thank you for leaving a review! I will make sure that we assess the wattage of the lamps, we appreciate all feedback as we are always looking for areas to improve. We hope to see you again. Thank you for choosing Pointes North Inn for your Northern Michigan escape! Matthew T. Smith General Manager – Pointes North Inn

Great stay

Review by Angela M.
Our vacation rental was great. My only concern was the check in process. Luckily we arrived during the normal hours but I was never made aware that we needed to arrive before 8pm. Again, wasn’t a problem because we were there before 8 but if we arrived after it would have been inconvenient given we had two little kids.
5 out of 5 stars
Manager Response:
Angela, Thank you for the review! We appreciate the feedback. A little about our check-in process, we do have a way for guests to get to their room after hours. Due to the nature of our business we are not able to staff the desk 24-hours. The Front Desk attendant on duty will make contact with the guest and inquire as to the arrival time prior to closing. If that guest will be after that time, an email will be sent with instructions. We thank you for making Pointes North Inn your Northern Michigan escape! Matthew T. Smith General Manager – Pointes North Inn

Anniversary get away

Review by Rodney M.
Very clean and modern decorations.
5 out of 5 stars
Manager Response:
Rodney, Thank you for the kind words and the 5-stars! We hope to see you again next year, if not sooner. Matthew T. Smith General Manager - Pointes North Inn

Great place to stay

Review by Brian H.
Very nice unit and very clean. Within walking distance to town.
5 out of 5 stars
Manager Response:
Brian, Thank you for the perfect review, we love getting 5 Stars! We hope you'll come back to visit us soon! Matthew T. Smith General Manager - Pointes North Inn

I could live here!

This is the 2nd Christmas Eve we've spent in this particular unit. Last year it was newly remodeled and this year it shows absolutely no wear and tear. It is a great place for two couples with plenty of private space. The kitchen is adequately fitted for preparing meals and serving four or more. You can squeeze a fifth person at the bistro table by using one of the two stools at the kitchen bar. The manager checked us in and was super friendly. Someone decorated our door with a BIG gold ribbon--nice touch for Christmas Eve. The unit was VERY clean. It is nicely situated in town--within walking distance of everything.
5 out of 5 stars
Manager Response:
Dear Carol, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. Unit 205 is an absolutely beautiful room and leaves you wanting to stay just one more day! I'm sure we'll see you next year and thank you for choosing Pointes North Inn for your Northern Michigan escape. Matthew T. Smith General Manager - Pointes North Inn

Wedding weekend

The place is beautiful! Matt at the front desk was very accommodating. Walking distance to downtown. The decor was great.
5 out of 5 stars
Manager Response:
LouEllen, I am very pleased that we could assist you and thank you for the review. Our location sure is tough to beat! I hope to see you again soon! Thank you for making Pointes North Inn your Northern Michigan escape! Matthew T. Smith General Manager - Pointes North Inn

Week-end in Charlevoix

Review by Donna F.
Perfect place for a weekend getaway. Ample space for 2 couples. Walking distance to shopping, restaurants, mushroom houses, lake paths. Only drawback is no fresh air in bedrooms (only AC). Sliding glass doors in living area are only windows in place.
4 out of 5 stars
Manager Response:
Thank you for the feedback Donna! Unit 205 is a beautiful room, perfect for two couples. All within a stone's throw from beautiful downtown Charlevoix. Yes, due to the design of the buidling, there are windows only on one side of the suite. The walk-out open patio does allow for getting some fresh air while still being in your room! We hope to see you again and thank you for making Pointes North Inn your Northern Michigan escape! Matthew T. Smith General Manager - Pointes North Inn

Charlevoix Get-Away

Review by Katherine L.
We thoroughly enjoyed our stay at Pointes North Inn in Charlevoix. The room was updated, clean, conveniently located within walking distance to downtown Charlevoix, etc. Also, the manager, Matthew, even offered to buy us gluten-free bread for the morning complimentary breakfast. So nice!!! The only disappointment is there is no water view.
5 out of 5 stars
Manager Response:
Dear Katherine, Thank you for the review. Suite 205 is an amazing room, the owners have remodeled the beginning part of last year and it has been a hit ever since! I hope what we offer in customer service makes up for the lack of view. I am very happy that you enjoyed the bread. Thank you for making Pointes North Inn your Northern Michigan escape and I hope to see you again! Matthew T. Smith General Manager - Pointes North Inn

Family wedding weekend

Review by Lisa B.
The place was very nice! Bright, clean and spacious! The location was right in the heart of Charlevoix! I would stay here again for sure!
5 out of 5 stars
Manager Response:
Dear Lisa, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon. Thank you for choosing Pointes North Inn for your Northern Michigan escape! Matthew T. Smith General Manager - Pointes North Inn

Vacation

Review by Rick W.
It was great as always.The staff is top notch.
5 out of 5 stars
Manager Response:
Dear Mr. Welch, Thank you for the review. Suite 205 is an amazing room and for good reason. Thank you for making Pointes North Inn your Northern Michigan escape and I hope to see you again! Matthew T. Smith General Manager - Pointes North Inn

Great window

Comfortable throughout. Decor is updated. Housekeeping does an excellent job.
5 out of 5 stars
Manager Response:
Dear James, Thank you for leaving a review! I will let housekeeping know that their hard work is not going unnoticed. Thank you for choosing Pointes North Inn for your Northern Michigan escape. Matthew T. Smith General Manager- Pointes North Inn

Birthday Trip

Review by Michelle S.
My vacation rental experience was great. We just had an issue getting the wall heater unit to turn on. But the baseboard and upstairs unit was just fine. We also were able to get another coffee maker the nicer one wouldn't work. But everyone was great.
5 out of 5 stars
Manager Response:
Michelle, Thank you for taking time to leave us a review! I am glad your Birthday trip was a success and hope to see you next year. Sincerely, Matthew T. Smith General Manager- Pointes North Inn

The Perfect Christmas Get-Away

This condo was indeed recently (and nicely) re-decorated. Everything was lovely and in great shape. The "young people" (62+) stayed in the loft bedroom and the "senior" (91 years old) stayed in the downstairs bedroom. It would have been nice to have grab bars in the downstairs tub/shower combination. We prepared both a full dinner and large breakfast. The kitchen was well-stocked with basic equipment and dinnerware. The woman at the front counter was very pleasant. The lot was plowed on Christmas morning after a heavy overnight snow.
5 out of 5 stars
Manager Response:
Carol, Thank you for the amazing review! That unit is indeed a very loved suite, I will let the owners know that their hard work has not gone unnoticed. Shall we see you next Christmas? Matthew T. Smith General Manager- Pointes North Inn

Venetian week Points North Inn

Review by Rick W.
I have been coming up to Charlevoix since 1992, missed a couple years. It is a unbelievable place.Have stayed at Points North for probably 19 of those years.Highly recommend coming here and spending time.
5 out of 5 stars
Manager Response:
Rick, Thank you very much for the kind words! We always enjoy having you and yours for a great time during the Venetian Festival. Matthew T. Smith General Manager- Pointes North Inn

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